tpa's blog

COVID-19 Response to People who are Homeless in Christchurch

The Ministry of Housing and Urban Development (MHUD) has contracted motel units across a number of complexes in Christchurch for people who are currently homeless.

Service Update from Petersgate Counselling Centre

13. May 2020 Update

During Alert Level 2, Petersgate Counseling Centre will re-open for face-to-face counselling again on a more limited scale in order to maintain appropriate hygiene and social distancing requirements.We will see people in the mornings and afternoons, and only use the four biggest of our counselling rooms to give maximum distancing of our clients and counsellors.

Counsellors will still continue to offer telephone and video counselling for clients who are isolated or are at greater risk of the effects of COVID-19.

Service Update from Salvation Army

The Salvation Army FoodBanks are all still operating by phone assessment and doorstep / gate delivery. People should phone their closest centre as usual and leave a message if necessary. At this stage food is the only physical assistance we are able to give.

Service Update from YWCA

YWCA has 4 units available for women with children who may be experiencing domestic violence.  We are in lockdown but have been asked to still give entry to those in dire need. 

We are working from home except for the initial assessment of clients and to give them entry to their unit aft

Service Update from Christchurch City Mission during lockdown

Christchurch City Mission presently has the following services operating:

Men’s emergency accommodation – Locked down
Women’s emergency accommodation – Locked down
Family emergency accommodation – Locked down
Alcohol & other Drug Residential Detox facility – Medical referral
Day support programme – for emergency accommodation people given they are loc  

Service Update from Vision West during lockdown


VisionWest is still operating from our staff homes and we continue to house people both in Christchurch and nationally. We are connecting with clients by phone (or doorsteps 2 meters away), for essential support only. Checking that everyone is well-supported and has everything in need to stay at home.

Stop taking drop-in consultation due to COVID-19

TPA currently stop taking drop-in consulation due to COVID-19.

Please contact us via email or phone. Our advocates will be in touch as soon as we can.


Stay healthy everyone!

Christmas Shutdown 20.12.2019 - 06.01.2020

Dear Friends,


Christmas holidays are coming and we would like to inform you for the scheduled shutdown for two weeks over Christmas and New Year holidays.

Both TPA office and Christchurch Community House will be closed from 5pm, 20th December and we will reopen on Monday, 6th January. 


Thank you so much for the wonderful support this year and we wish you all the warmest of holiday cheer!

TPA Announces New Manager starts January 2019



Tenants Protection Association Chair, Anthony Rimell, today announced that Penny Arthur has been appointed as the Manager of Tenants Protection Association (TPA).

Penny will commence with TPA on 21 January 2019.

Penny is currently employed at Community Law Canterbury in Christchurch. Penny was previously a member of the Executive Committee of TPA.

Penny brings significant skills to her new role, having managed an education and advocacy team in a not for profit environment previously.

Media release


10 October 2018


There has been recent discussion related to the possible regulation of Property Managers in New Zealand.

TPA Christchurch is a signatory, along with 25 other advocacy organisations and property management professionals,to an open letter to Ministers Phil Twyford, Andrew Little and Aupito William Sio calling for regulation of the industry.

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Contact Details

Tenants Protection Association (ChCh) Inc
Te Tōpū Tiaki-ā-Kainoho
Room 3, 301 Tuam Street, Christchurch 8011
Ph.(03) 379-2297

info [at] tpa [dot] org [dot] nz (subject: Enquiry%20from%20Website)